Archives for posts with tag: facebook

Mark Zuckerberg apologized for the Beacon mess yesterday, and added a way for all social ads to be turned off — at least within Facebook.

But if you logon to the site, the “Privacy Settings for External Websites” page has a rather confusing message.

Facebook External Sites Privacy Page

On the one hand, the page says, “Please note that these settings only affect notifications on Facebook. You will still be notified on affiliate websites when they send stories to Facebook. You will be able to decline individual stories at that time.”

On the other, it says, “Don’t allow any websites to send stories to my profile.”

Clarity. I’d like clarity.

Computer Associates did some more digging around today and didn’t like what they found. While the privacy announcement is a good first move, they said, data that users now assume isn’t being transmitted still is, and Facebook has not put their privacy policy into their legal notice:

The silent transmission of data about actions on third-party websites to Facebook poses a serious risk, and must be mitigated by both prominent notice to the user, and a binding commitment on Facebook’s part to handle the data properly.

Nevertheless, yesterday’s announcement seemed to placate the masses. Caroline McCarthy at CNet News got some Beacon partner reaction.

Personally, I think what caused so many problems for Facebook’s Beacon launch was arrogance and perhaps greed. They’ve been through the privacy riot before, when news feeds were first introduced. They could have done better, it’s true. But given their past experience, they should have done better by putting their users, and not their advertising partners, first.

Late Thursday night, Facebook finally caved and said they’d turn Beacon into an opt-in rather than opt-out program, though you have to opt-in on a site-by-site basis.

Despite the change, one concern raised by many remains: Beacon still appears to collect your information and send it to Facebook, even if you don’t opt in.

The question then, as Nate Weiner points out, is what does Facebook do with that info?

Seems to me you have a few choices if you want to stay on Facebook:

  • You could just accept that Beacon exists and not worry about it.
  • You could be vigilant and use the Firefox BlockSite plugin and block http://www.facebook.com/beacon/*. (Nate has visual instructions.)
  • You could avoid the companies that have signed up with Beacon, if you can figure out just who those companies are.

At launch, there were 44 partners. I haven’t found all of them, but from the FAQ, they include AllPosters.com, Blockbuster, Bluefly.com, CBSSports.com and Dotspotter (both part of CBS Interactive), eBay, ExpoTV, Fandango, Gamefly, Hotwire, IAC brands (CollegeHumor, Busted Tees, iWon, Citysearch, Pronto.com and echomusic), Joost, Kiva, Kongregate, LiveJournal, Live Nation, Mercantila, National Basketball Association, NYTimes.com, Overstock.com, (RED), Redlight, SeamlessWeb, Sony Online Entertainment LLC, Sony Pictures, STA Travel, The Knot, TripAdvisor, Travel Ticker, Travelocity, TypePad, viagogo, Vox, Yelp, WeddingChannel.com and Zappos.com.

Earlier:

Business Week and the Financial Times are reporting that Facebook may modify its social ad platform Beacon.

But as Business Week points out, that could put the company in a difficult position. Advertisers who signed on were expecting a boon from Beacon, if not in profit, then at least in goodwill. Facebook was also counting on Beacon to bolster its valuation. But users have threatened to abandon the service and smear the company name — this isn’t the first time members have accused the site of invading individual privacy.

Executives can huff all they want about privacy being an illusion in a digital age. But this latest backlash seems to be more fodder for public claims that big business is out of touch with real-world expectations.